Support and refunds
Tell me what happened
Whether it is a missing download, a refund, a payment problem, or a few words about the books, email me and I will reply.
Write to me directly
Write to mesupport@richardhale.online
If your books have not arrived
Your books are always in your Whop account: log in at whop.com with the email you used at checkout and open Your Books.
This is the most common difficulty, and usually a simple delivery problem. Before writing, check your spam folder and promotions tab; that is often where the message has gone.
If it is not there, write to me and I will send the files myself. You do not need an order number; the address used for payment is enough.
Refunds
30-day money-back guarantee. Not right for you? Full refund, no questions asked. To request one, email support@richardhale.online or reply to your Whop purchase receipt. Terms